Analysis

Outsourcing: Game changer or risky business?

By Elyse Perrau

The great debate over whether outsourcing is useful in the property management process rages on. How do principals and PMs maintain control of virtual assistants overseas? And how exactly can it bring long-term growth to your business? Residential Property Manager investigates.

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Crossing the generational gap

By Staff Reporter

Some tenants have special needs that require extra care and attention, while others need a firm property manager who isn’t afraid to keep the owner’s best interests at heart. In this two part series, Residential Property Manager explores the differences between young and old renters

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Dealing with Conflicts

By Staff Reporter

Tenants and landlords can be trying at times, but there are ways of avoiding and dealing with situations that put you in the firing line of a disgruntled client

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Crossing the generational gap: part 2

By Staff Reporter

Some tenants have special needs that require extra care and attention, while others need a firm property manager who isn’t afraid to keep the owner’s best interests at heart. In this second article of a two-part series, we show how property managers should deal with Generation Y clients

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Getting the message across

By Staff Reporter

Tenants and landlords can be trying at times, but there are ways of avoiding and dealing with situations that put you in the firing line of a disgruntled client

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